Mua Chat隐私权政策
Mua Chat Privacy Policy
SONAR MARKETING SDN. BHD.(以下简称“我们”)是Mua Chat(以下简称“我们平台”)的开发者和运营者,非常重视用户的隐私和个人信息保护。我们深知个人信息对您的重要性,并会尽全力保护您个人信息的安全。您在使用我们的产品或服务时,我们可能会收集和使用您的相关信息。我们希望通过《Mua Chat隐私政策》(以下简称“本隐私政策”)向您说明我们在您使用我们的产品或服务时如何收集、使用、保护这些信息。涉及本隐私政策中与您的权益(可能)存在重大关系的条款以及涉及敏感个人信息的处理,我们已经以字体加粗、下划线或其他合理方式提示您重点阅读。
SONAR MARKING SDN. BHD. (hereinafter referred to as "we") is the developer and operator of Mua Chat (hereinafter referred to as "our platform"), and attaches great importance to user privacy and personal information protection. We understand the importance of personal information to you and will do our best to protect the security of your personal information. When you use our products or services, we may collect and use your relevant information. We hope to explain to you through the Mua Chat Privacy Policy (hereinafter referred to as "this Privacy Policy") how we collect, use, and protect this information when you use our products or services. We have highlighted the clauses in this privacy policy that may have a significant impact on your rights, as well as the handling of sensitive personal information, in bold font, underline, or other reasonable ways.
在使用我们的产品或服务前,请您务必仔细阅读并充分理解本隐私政策,在确认充分理解并同意后使用相关产品或服务。本隐私政策中涉及的专业词汇,我们尽量以简明通俗的表述向您解释,以便于您理解。如对本隐私政策内容有任何疑问、意见或建议,您可通过本隐私政策文末的联系方式与我们联系。
Before using our products or services, please carefully read and fully understand this privacy policy. After confirming your full understanding and agreement, please use the relevant products or services. We will try our best to explain the professional vocabulary involved in this privacy policy to you in concise and easy to understand terms. If you have any questions, opinions or suggestions about the content of this privacy policy, you can contact us through the contact information at the end of this privacy policy.
您同意本政策表示您已经了解并同意在相关场景下,为实现功能运行,我们将对您的相关个人信息进行处理。但这并不代表只要您开始使用我们的产品与/或服务,我们将处理本政策中涉及的全部个人信息。仅当您使用特定功能时,我们才会根据“最小必要”原则,为实现向您提供服务的目的,处理您的相关个人信息。
Your agreement to this policy indicates that you have understood and agreed that in order to achieve functional operation in relevant scenarios, we will process your relevant personal information. But this does not mean that as long as you start using our products and/or services, we will handle all personal information involved in this policy. We will only process your relevant personal information in accordance with the principle of "minimum necessity" to achieve the purpose of providing services to you when you use specific functions.
除本隐私政策外,在特定场景下,我们还会通过即时告知(含弹窗、站内信等)、功能更新说明等方式,向您说明对应的信息收集目的、范围及使用方式,这些即时告知及功能更新说明等构成本隐私政策的一部分,并与本隐私政策具有同等效力。
In addition to this privacy policy, in specific scenarios, we will also explain to you the corresponding purpose, scope, and usage of information collection through instant notifications (including pop ups, internal messages, etc.) and function update instructions. These instant notifications and function update instructions form part of this privacy policy and have the same effect as this privacy policy.
本政策及相关网路服务由本公司提供,作为本公司搜集、处理及利用您提供予本公司个人资料之准绳。本政策适用于您在我们所提供的服务时,本公司在为您提供服务期间可能涉及到的个人资料搜集、处理、利用、国际传递以及保护措施,本政策不适用于经我们的服务而连结至第三人经营的网站、App,亦无法控制该等其他网站的活动。
This policy and related online services are provided by our company as the standard for our collection, processing, and utilization of personal data provided by you to our company. This policy applies to the collection, processing, utilization, international transmission, and protection measures of personal data that may be involved in our services provided to you. This policy does not apply to websites operated by third parties that are linked through our services App, It is also impossible to control the activities of such other websites.
壹、搜集的目的及方式
1. Purpose and Method of Collection
一. 本公司之搜集目的在于履行与您的用户协议、为您注册使用APP之服务、线上交易、线上活动、进行行销服务、客户管理、内部的统计调查与分析、用户管理及其他合于营业登记项目或章程所定业务之需要。请您提供正确的个人资料,所有关于您的个人资料之栏位请务必确实填写,若您无法提供真实且完整的个人资料,将有可能影响我们与您的联系、完成交易、提供服务、身份验证或处理消费、交易或客诉问题,建议您随时留意并更新个人资料。若因您未提供完整且确实个人资料,造成对您及第三人发生损害时,您应自行负担一切责任;如未来因不实资料发生争议(例如伪冒身份)时,本公司将视状况依法律诉追您的犯罪行为;如因此造成本公司损失时,我们将有权向您请求损害赔偿。
1 The purpose of our company's collection is to fulfill the user agreement with you, register services for using the APP, conduct online transactions, activities, conduct marketing services, customer management, internal statistical investigation and analysis, user management, and other business needs that meet the business registration project or articles of association. Please provide the correct personal information. All fields related to your personal information must be filled out accurately. If you are unable to provide true and complete personal information, it may affect our communication with you, complete transactions, provide services, verify your identity, or handle consumption, transactions, or customer complaints. We suggest that you pay attention to and update your personal information at any time. If you fail to provide complete and accurate personal information, resulting in damage to you and third parties, you shall bear all responsibilities on your own; If there is a dispute in the future due to false information (such as counterfeit identity), our company will prosecute your criminal behavior in accordance with the law depending on the situation; If this causes losses to our company, we have the right to request compensation for damages from you.
二. 本公司通过如下方式搜集您的个人资料:
II Our company collects your personal information through the following methods:
(1)由您透过帐号或产品注册、契约、用户协议、各项服务表单填写或订购单填写等方式进行。您可自行选择是否提供资料,但某些网站功能、服务或活动必须根据您所提供的资料方得使用时,您若不提供完整而正确的个人资料,部分服务、网站功能或活动等可能无法使用。
(1) You can complete it through account or product registration, contracts, user agreements, various service forms, or purchase orders. You can choose whether to provide information at your own discretion, but certain website features, services, or activities must be used based on the information you provide. If you do not provide complete and correct personal information, some services, website features, or activities may not be able to be used.
(2)记录保留:在您未拒绝接受cookies的情况下,本应用会在您的设备上设定或取用cookies ,以便您能登录或使用依赖于cookies的本应用平台服务或功能。本应用使用cookies可为您提供更加周到的个性化服务,包括推广服务。您有权选择接受或拒绝接受cookies。您可以通过修改设置的方式拒绝接受cookies。但如果您选择拒绝接受cookies,则您可能无法使用依赖于cookies的本应用网路服务或功能。通过本应用所设cookies所取得的有关资讯,将适用本政策。
(2) Record retention: If you have not refused to accept cookies, this application will set or access cookies on your device so that you can log in or use the services or features of this application platform that depend on cookies. This application uses cookies to provide you with more thoughtful personalized services, including promotional services. You have the right to choose to accept or reject cookies. You can refuse to accept cookies by modifying the settings. But if you choose to refuse to accept cookies, you may not be able to use the network services or features of this application that depend on cookies. The relevant information obtained through the cookies set up in this application will be subject to this policy.
(3)本公司合作厂商处主动提供:在您同意或为履行契约目的前提下,本公司合作厂商处可能主动将您的个人资料提供给我们。
(3) Our company's partner office voluntarily provides: With your consent or for the purpose of fulfilling the contract, our company's partner office may voluntarily provide us with your personal information.
(4)为了向您提供更完善、更优质的服务,我们的某些服务将由合作方提供。我们会向合作伙伴及其他第三方分享您的信息,以实现我们产品与服务的功能,让您正常使用您需要的服务。我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息。我们会对第三方合作方获取信息的软件工具包(SDK)采取合理的安全控制手段,以保证数据安全。同时,我们将在我们与合作方签署的合作协议中明确要求其遵守相关法律法规来保护、处理您的个人信息,我们将要求合作方无权将共享的个人信息用于其他任何用途。您知悉并理解,共享的第三方合作方将以其自己的名义获得您的同意,以处理您的个人信息。第三方可能有其独立的隐私政策与用户协议,我们建议您认真阅读并遵守第三方的隐私政策与用户协议。如果您拒绝我们的合作方收集为提供服务所必需的个人信息,将可能导致您无法使用相应服务。
(4) In order to provide you with more comprehensive and high-quality services, some of our services will be provided by our partners. We will share your information with our partners and other third parties to achieve the functionality of our products and services, allowing you to use the services you need normally. We will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services. We will adopt reasonable security control measures for software toolkits (SDKs) used by third-party partners to obtain information, in order to ensure data security. At the same time, we will clearly require our partners in the cooperation agreement we sign to comply with relevant laws and regulations to protect and process your personal information. We will also require our partners to have no right to use the shared personal information for any other purpose. You are aware and understand that the shared third-party partners will obtain your consent in their own name to process your personal information. Third parties may have their own independent privacy policies and user agreements, and we recommend that you carefully read and comply with their privacy policies and user agreements. If you refuse our partners to collect personal information necessary for providing services, it may result in you being unable to use the corresponding services.
目前,我们的第三方合作伙伴的身份、收集个人信息的目的、范围等情况如下:
At present, the identity of our third-party partners, the purpose and scope of collecting personal information are as follows:
一、第三方SDK:Zego
1、 Third party SDK: Zego
1)所属公司名称:ZEGOCLOUD.PTE.LTD.
1) Company Name: ZEGOCLOUD PTE.LTD.
2)收集目的:提供即时音频服務
2) Collection purpose: To provide real-time audio services
3)场景描述:通过识别设备资讯赋予提供即时音频服务功能,用网路资讯等提供即时音频服务
3) Scenario description: Provide instant audio services by recognizing device information, and provide instant audio services through online information, etc
4)收集方式:SDK本机采集
4) Collection method: SDK native collection
5)个人资讯收集类型:设备识别字(IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM 卡 IMSI 资讯),网路访问,获取WiFi状态,写入外部存储,录音麦克风许可权,蓝牙许可权,修改声音设置,唤醒锁定。
5) Personal information collection types: device identification words (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information), network access, obtaining WiFi status, writing to external storage, recording microphone permission, Bluetooth permission, modifying sound settings, wake-up lock.
6)数据是否去标识化傳輸:是
6) Is data deidentified for transmission: Yes
7)第三方隐私政策链接:https://www.zego.im/privacy.
7) Third party privacy policy link: https://www.zego.im/privacy.
三.我们如何共享、转让、公开披露个人信息
3、 How do we share, transfer, and publicly disclose personal information
(一)如何共享个人信息
(1) How to share personal information
我们不会与产品服务相关提供者以外的公司、组织和个人共享您的个人信息。我们可能会与合作伙伴共享您的某些个人信息,以提供更好的客户服务和用户体验。我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息,具体情况如下:
We will not share your personal information with companies, organizations, or individuals other than product service providers. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services, as follows:
1.在获取明确同意的情况下共享:在获得您的明确同意后,我们会与其他方共享您的个人信息。
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2.在法定情形下的共享:我们可能会根据法律法规规定、诉讼争议解决需要,或按行政、司法机关依法提出的要求,对外共享您的个人信息。
2. Sharing under legal circumstances: We may share your personal information with the public in accordance with laws and regulations, litigation dispute resolution needs, or requirements made by administrative and judicial authorities in accordance with the law.
3.为实现产品功能或服务的共享:
3. To achieve the sharing of product functions or services:
(1)您的个人信息可能会与我们的关联公司共享。我们只会共享必要的个人信息,且受本政策中所声明目的的约束。关联公司如要改变个人信息的处理目的,或使用信息的目的超越原授权同意范围,将再次征求您的授权同意。
(1) Your personal information may be shared with our affiliated companies. We will only share necessary personal information and are bound by the purposes stated in this policy. If affiliated companies want to change the purpose of processing personal information or use the information for purposes beyond the scope of original authorization, they will seek your authorization and consent again.
(2)当您在使用由我们的关联方、第三方提供的功能,或者当软件服务提供商、智能设备提供商、系统服务提供商与我们联合为您提供服务时,我们会将实现业务所必需的信息与这些关联方、第三方共享,用于综合统计并通过算法做特征与偏好分析,形成间接人群画像,用以向您进行推荐、展示或推送您可能感兴趣的信息,或者推送更适合您的特定功能、服务或商业广告。需要特别提示您注意的是,当相关服务提供商以页面跳转至服务商页面等第三方接入的方式向您提供服务时,相应服务提供商将直接与您达成相应的个人信息授权使用许可,该等服务提供商直接收集的个人信息并非我们向其共享的个人信息范围。
(2) When you are using features provided by our affiliates or third parties, or when software service providers, smart device providers, or system service providers collaborate with us to provide services, we will share the necessary information to achieve business with these affiliates and third parties for comprehensive statistics and algorithm based feature and preference analysis, forming an indirect audience profile to recommend, display, or push information that you may be interested in, or push specific features, services, or commercial advertisements that are more suitable for you. It should be noted that when the relevant service provider provides services to you through third-party access such as redirecting to the service provider's page, the corresponding service provider will directly reach the corresponding personal information authorization license with you. The personal information collected by the service provider directly is not within the scope of personal information we share with them.
(3)地理位置服务:当您使用地理位置相关服务时,我们会通过SDK或相关技术将GPS信息与位置服务提供商进行共享以便可以向您返回位置结果。GPS信息是个人敏感信息,拒绝提供,仅会影响地理位置服务功能,但不影响其他功能的正常使用。
(3) Geographic Location Services: When you use location-related services, we will share GPS information with location service providers through SDK or related technologies so that we can return location results to you. GPS information is personal sensitive information. Refusal to provide it will only affect the geographic location service function, but will not affect the normal use of other functions.
6. 帮助您参加营销推广活动:当您选择参加我们及我们的关联方或第三方举办的有关营销活动时,可能需要您提供姓名、通信地址、联系方式、银行账号信息。其中部分信息是个人敏感信息,拒绝提供可能会影响您参加相关活动,但不会影响其他功能。只有经过您的同意,我们才会将这些信息与关联方或第三方共享,以保障您在联合活动中获得体验一致的服务,或委托第三方及时向您兑现奖励。
6. Help you participate in marketing activities: When you choose to participate in marketing activities organized by us, our affiliates, or third parties, you may need to provide your name, mailing address, contact information, and bank account information. Some of the information is personal sensitive information, and refusing to provide it may affect your participation in related activities, but it will not affect other functions. Only with your consent can we share this information with related parties or third parties to ensure that you receive consistent service experience in joint activities, or entrust third parties to timely redeem rewards to you.
7.用户主动的共享:
7. User initiated sharing:
我们产品的多项服务可让您不仅与您的社交网络、也与使用该服务的所有用户公开分享您的相关信息,例如,您在产品中所上传或发布的信息(包括您公开的个人信息、您建立的名单)、您对其他人上传或发布的信息作出的回应,以及包括与这些信息有关的位置数据和日志信息。使用我们服务的其他用户也有可能分享与您有关的信息(包括位置数据和日志信息)。特别是产品的社交媒体服务,是专为使您可以与世界各地的用户共享信息而设计,从而使共享信息可实时、广泛的传递。只要您不删除共享信息,有关信息便可能一直留存在公众领域;即使您删除共享信息,有关信息仍可能由其他用户或不受我们控制的非关联第三方独立地缓存、复制或储存,或由其他用户或该等第三方在公众领域保存。您在我们的服务中所提供、上传或发布的内容和信息(例如有关您社交活动的照片或信息),可能会泄露您的敏感个人信息。您需要谨慎地考虑,是否使用我们的服务披露您的敏感个人信息。
Our product's multiple services allow you to publicly share your relevant information not only with your social network, but also with all users who use the service, such as the information you upload or publish in the product (including your publicly available personal information, the list you establish), your responses to information uploaded or published by others, as well as location data and log information related to this information. Other users who use our services may also share information related to you, including location data and log information. Especially the social media services of the product are designed to enable you to share information with users from all over the world, so that shared information can be transmitted in real-time and widely. As long as you do not delete the shared information, the relevant information may remain in the public domain; Even if you delete shared information, the information may still be independently cached, copied, or stored by other users or unrelated third parties beyond our control, or saved in the public domain by other users or such third parties. The content and information you provide, upload, or publish in our services (such as photos or information about your social activities) may leak your sensitive personal information. You need to carefully consider whether to use our services to disclose your sensitive personal information.
因此,请您认真考虑您通过产品的服务上传、发布和交流的信息内容。在一些情况下,您可通过产品某些服务的隐私设定来控制有权浏览您的共享信息的用户范围。如您要求从产品的服务中删除您的个人信息,请通过该等特别服务条款提供的方式操作。
Therefore, please carefully consider the information content you upload, publish, and communicate through the product's services. In some cases, you can control the range of users who have the right to browse your shared information through the privacy settings of certain products and services. If you request to remove your personal information from the product's services, please do so through the methods provided in these special service terms.
(二)如何转让个人信息
(2) How to transfer personal information
我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
1.在获取明确同意的情况下转让:获得您的明确同意后,我们会向其他方转让您的个人信息;
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2.在涉及合并、收购、资产转让或破产清算时,如涉及到个人信息转让,我们会在要求新的持有您个人信息的公司、组织继续受本政策的约束,将按照法律法规及不低于本政策所要求的安全标准继续保护或要求个人信息的继受方继续保护您的个人信息,否则我们将要求该公司、组织重新向您征求授权同意。
When it comes to mergers, acquisitions, asset transfers, or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this policy, and will continue to protect your personal information in accordance with laws and regulations and security standards not lower than those required by this policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
(三)如何披露个人信息
(3) How to disclose personal information
我们仅会在以下情况下,公开披露您的个人信息并会采用符合行业内标准的安全保护措施:
We will only publicly disclose your personal information and adopt security measures that comply with industry standards in the following situations:
(1)获得您明确同意后;
(1) After obtaining your explicit consent;
(2)基于法律的披露:在法律、法律程序、诉讼或政府主管部门强制性要求的情况下,我们可能会公开披露您的个人信息。
(2) Legal disclosure: We may publicly disclose your personal information in legal, procedural, litigation, or mandatory requirements from government authorities.
(3)对违规账号、欺诈行为进行处罚公告
(3) Announcement on Punishing Violating Accounts and Fraudulent Acts
(四)免征得同意共享、转让、公开披露的个人信息
(4) Exemption from consent to share, transfer, or publicly disclose personal information
根据法律法规及国家标准,我们在下列情形中,共享、转让、公开披露您的个人信息无需征得您的授权同意:
According to laws, regulations, and national standards, we do not need your authorized consent to share, transfer, or publicly disclose your personal information in the following situations:
(1)与国家安全、国防安全直接相关的;
(1) Directly related to national security and national defense security;
(2)与公共安全、公共卫生、重大公共利益直接相关的;
(2) Directly related to public safety, public health, and major public interests;
(3)与犯罪侦查、起诉、审判和判决执行等直接相关的;
(3) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
(4)出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您的同意的;
(4) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
5.您自行向社会公众公开的个人信息;
5. Personal information that you disclose to the public on your own;
6.从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。
6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.
四.我们如何保护个人信息
4、 How do we protect personal information
本政策提供的如下个人信息保护措施仅适用于我们的产品。一旦您离开我们的产品,浏览或使用其他网站、服务及内容资源,我们即没有能力及义务保护您在我们的产品之外的软件、网站提交的任何个人信息,无论您登录、浏览或使用上述软件、网站是否基于我们的产品的链接或引导。
The following personal information protection measures provided in this policy only apply to our products. Once you leave our products, browse or use other websites, services, and content resources, we have no ability or obligation to protect any personal information submitted by you on software or websites outside of our products, regardless of whether you log in, browse or use the aforementioned software or websites based on our product links or guidance.
(一)为保障您的信息安全,我们致力于使用各种安全技术及配套的管理体系来尽量降低您的信息被泄露、毁损、误用、非授权访问、非授权披露和更改的风险。
(1) To ensure your information security, we are committed to using various security technologies and supporting management systems to minimize the risk of your information being leaked, damaged, misused, accessed, disclosed, and modified without authorization.
我们会采取一切合理可行的措施,保护您的个人信息。例如,
We will take all reasonable and feasible measures to protect your personal information. For example,
(1)在您的设备与“产品服务”之间交换数据时受SSL加密保护;
(1) Exchange data between your device and "product services" with SSL encryption protection;
(2)我们会使用加密技术确保数据的保密性;
(2) We will use encryption technology to ensure the confidentiality of data;
(3)我们会使用受信赖的保护机制防止数据遭到恶意攻击;
(3) We will use trusted protection mechanisms to prevent data from being maliciously attacked;
(4)我们会部署访问控制机制,确保只有授权人员才可访问个人信息;
(4) We will deploy access control mechanisms to ensure that only authorized personnel can access personal information;
(5)我们会举办安全和隐私保护培训课程,加强员工对于保护个人信息重要性的认识;
(5) We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information;
(6)我们认为其他的合理可行的保护措施。
(6) We consider other reasonable and feasible protective measures.
(二)我们会建立专门的安全部门、安全管理制度、数据安全流程保障您的个人信息安全。我们采取严格的数据使用和访问制度,确保只有授权人员才可访问您的个人信息,并适时对数据和技术进行安全审计。
(2) We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt strict data usage and access policies to ensure that only authorized personnel can access your personal information, and conduct timely security audits of data and technology.
(三)我们会使用不低于行业同行的加密技术、匿名化处理等合理可行的手段保护您的个人信息,并使用安全保护机制防止您的个人信息遭到恶意攻击。
(3) We will use reasonable and feasible means such as encryption technology and anonymization processing that are not inferior to industry peers to protect your personal information, and use security protection mechanisms to prevent malicious attacks on your personal information.
(四)我们会采取一切合理可行的措施,确保未收集无关的个人信息。
(4) We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected.
(五)互联网并非绝对安全的环境,而且即时通讯及与其他用户的交流方式并未加密,我们强烈建议您不要通过此类方式发送个人信息。请使用复杂密码,协助我们保证您的账号安全。请您务必妥善保管好您的产品登录名及其他身份要素。您在使用产品时,我们会通过您的登录名及其他身份要素来识别您的身份。一旦您泄漏了前述信息,您可能会蒙受损失,并可能产生对您不利的法律后果。如您发现产品登录名及/或其他身份要素可能或已经泄露时,请您立即和我们取得联系,以便我们及时采取相应措施以避免或降低相关损失。
(5) The Internet is not an absolutely secure environment, and instant messaging and communication with other users are not encrypted. We strongly recommend that you do not send personal information in this way. Please use complex passwords to assist us in ensuring the security of your account. Please make sure to properly keep your product login name and other identity elements. When you use the product, we will identify your identity based on your login name and other identity elements. Once you disclose the aforementioned information, you may suffer losses and may have adverse legal consequences for you. If you find that the product login name and/or other identity elements may or have been leaked, please contact us immediately so that we can take appropriate measures in a timely manner to avoid or reduce related losses.
(六)我们将不定期更新并公开安全风险、个人信息安全影响评估等报告的有关内容。
(6) We will periodically update and publicly disclose the relevant content of security risk and personal information security impact assessment reports.
(七)互联网环境并非百分之百安全,我们将尽力确保或担保您发送给我们的任何信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏,导致信息被非授权访问、公开披露、篡改、或毁坏,导致您的合法权益受损,我们将承担相应的法律责任。
(7) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
(八)在不幸发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、电话、推送通知等方式告知您,难以逐一告知个人信息主体时,我们会采取合理、有效的方式发布公告。我们还将按照监管部门要求,主动上报个人信息安全事件的处置情况。
(8) In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with legal requirements of the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, phone, push notifications, and other means. If it is difficult to inform the personal information subject one by one, we will take reasonable and effective measures to publish an announcement. We will also proactively report the handling of personal information security incidents in accordance with regulatory requirements.
五.您的权利
5、 Your rights
(一)访问您的个人信息
(1) Access your personal information
您有权访问您的个人信息,法律法规规定的例外情况除外。如果您想行使数据访问权,可以通过以下方式自行访问:
You have the right to access your personal information, except in exceptional circumstances stipulated by laws and regulations. If you want to exercise data access rights, you can access them yourself through the following methods:
账号信息——如果您希望访问或编辑您的账号中的个人资料信息等,您可以通过产品客户端应用程序中点击最後一個下方的按鈕,通过右上角編輯資料执行相应操作。
Account Information - If you wish to access or edit personal information in your account, you can click on the last button below in the product client application and perform the corresponding operation by editing the information in the upper right corner.
如果您无法通过上述方式访问个人信息,您可以使用客服电话、发送电子邮件或在线客服等方式联系我们。我们将在十五个工作日内回复您的访问请求。
If you are unable to access personal information through the above methods, you can contact us through customer service phone number, email, or online customer service. We will reply to your visit request within fifteen working days.
(二)更正您的个人信息
(2) Correcting your personal information
一般情况下,您可以直接删除您发布的内容,随时浏览、修改、删除自己提交的信息。但出于安全性和身份识别的考虑,您可能无法自主修改注册时提交的某些初始注册信息;如您确有必要修改该类信息,您可以使用客服电话、发送电子邮件或在线客服的方式提出更正申请,我们将尽快审核所涉问题,并由专人验证您的用户身份后及时予以回复。
In general, you can directly delete the content you have posted, browse, modify, and delete the information you have submitted at any time. However, for security and identity recognition reasons, you may not be able to independently modify certain initial registration information submitted during registration; If it is necessary for you to modify such information, you can submit a correction request through customer service telephone, email, or online customer service. We will review the issue as soon as possible and have a dedicated person verify your user identity before responding promptly.
(三)删除您的个人信息
(3) Delete your personal information
在以下情形中,您可以向我们提出删除个人信息的请求:
In the following situations, you can request us to delete personal information:
(1)如果我们处理个人信息的行为违反法律法规;
(1) If our handling of personal information violates laws and regulations;
(2)如果我们收集、使用您的个人信息,却未征得您的同意;
(2) If we collect and use your personal information without your consent;
(3)如果我们处理个人信息的行为违反了与您的约定;
(3) If our handling of personal information violates our agreement with you;
(4)如果您不再使用我们的产品或服务;
(4) If you no longer use our products or services;
(5)如果我们不再为您提供产品或服务;
(5) If we no longer provide you with products or services;
(6)其他。
(6) Other.
如您申请删除您的部分个人信息,可能影响该部分信息所对应的相关服务,但不会影响使用产品的其他基本功能。
If you apply to delete some of your personal information, it may affect the relevant services corresponding to that information, but it will not affect the use of other basic functions of the product.
您可通过人工客服等方式向我们反馈您的其他删除个人信息的需求。 若我们决定响应您的删除请求,我们还将同时通知从我们获得您的个人信息的实体,要求其及时删除,除非法律法规另有规定,或这些实体获得您的独立授权。
You can provide us with feedback on your other needs for deleting personal information through manual customer service or other means. If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations or with your independent authorization.
当您从我们的服务中删除信息后,我们可能不会立即在备份系统中删除相应的信息,但会在备份更新时删除这些信息。
When you delete information from our service, we may not immediately delete the corresponding information in the backup system, but we will delete this information during backup updates.
(五)投诉举报
(5) Complaints and reports
您可以按照我们公示的制度进行投诉或举报。如果您认为您的个人信息权利可能受到侵害,或者发现侵害个人信息权利的线索,您可以通过如下途径进行举报,我们核查后会在十五个工作日内反馈您的投诉与举报:
You can file a complaint or report according to our public policy. If you believe that your personal information rights may be infringed upon, or if you discover clues of infringement, you can report it through the following channels. After verification, we will provide feedback on your complaint and report within fifteen working days:
(1)在「帮助和反馈」界面,点击在线客服与我们联系;
(1) In the "Help and Feedback" interface, click on online customer service to contact us;
(2)通过邮件或客服电话与我们联系。
(2) Contact us via email or customer service phone.
1. 在相关法令的要求下,本公司保有随时修订本政策之权利。当本公司于个人资料搜集、处理、利用上作出修改时,我们会更新本网页内容,并将修改后的政策条款公告于网站或应用内,同时以公告或电子邮件方式通知所属全体会员,请您密切注意以保障个人权益。
1. In accordance with relevant laws and regulations, our company reserves the right to revise this policy at any time. When our company makes modifications to the collection, processing, and utilization of personal information, we will update the content of this webpage and announce the modified policy terms on the website or application. At the same time, we will notify all members through announcement or email. Please pay close attention to protect your personal rights.
2. 您如果对于本政策或与个人资料有关之相关事项有任何意见或疑问,请進行聯絡。
2. If you have any opinions or questions regarding this policy or personal information, please contact us.
最近更新日期:2024/06/19
Latest update date: June 19, 2024